February

Join the Book Club to learn the art of negotiation from Harvard University's Roger Fisher & William Ury.

Where to buy

Be objective when negotiating
It is easier if both parties buy in to ideas before a decision is made, so ensure the people making the decision participate in the process
Get people involved early and ask for advice
Don’t react to emotional outbursts
Listen more - we often think ahead to our counter argument when people are speaking but it’s vital to make sure we are listening
Remember negotiators are people first
Focus on interests, do not negotiate on positions (as this is where ego comes in)
Reason and be open to reason